Being at the forefront of most modern trades, the hospitality, and tourism industry is one which is constantly evolving. Due to its dynamic nature, you may find some practices being dropped and replaced with other new ones to meet the market needs. Here are a few tips hoteliers can consider growing their business in 2018:
Work on your Digital Marketing
Marketing your hotel digitally is proven to be the most effective method to help the hotel grow through online bookings. This could include a SEO for your hotel’s website, paid advertising, email marketing, social media marketing and other online marketing tactics.
Set the Right Prices
Setting up the right price at the right time plays a crucial role in helping you flourish your business. Considering the high competition in the hospitality industry, it is essential for any hotelier to critically plan their inventory pricing to entice more guests. This could be done by analyzing your competitors’ pricing strategies and later devising your own. Moreover, it is important to consider the seasons while setting up prices, to ensure you will yield profits during low and high seasons.
Redefine your OTA Strategies
Assessing online travel agents should be a priority for any hotel which aims at doing well in the hospitality industry. So this year, as a hotelier you need to develop more OTA connections for your accommodation facility.
Ideally, the travel and hospitality industry has a trajectory growth rate of 3.9% per annum worldwide. This means there is a greater potential market waiting to grow your hotel business and earn significant revenues. You can find more information on centralt hotell i stockholm on how to grow your hotel business. All in all, your resources, marketing tactics and consistent efforts will go a long way in making your hotel business successful, and thus higher returns.
Provide excellent customer service
Another way to earn extra revenue over time is to go above and beyond to help guests. Excellent customer service matters and word by mouth recommendations are great ways to increase overnight stays. Being knowledgeable and providing helpful information to visitors is another means to attract more guests. For example, to letting guests know that there is an online luggage storage network for baggage if they will leave town for a couple of days.